At Pampered Pets, we understand that plans can change unexpectedly. However, to ensure smooth operations and accommodate all our clients, we kindly ask that you adhere to the following cancellation policy: Cancellations made at least 24 hours in advance of the scheduled appointment will not incur any charges. Cancellations made less than 24 hours before the scheduled appointment time may be subject to a cancellation fee equivalent to [insert fee amount or percentage]. No-show appointments will be charged the full grooming fee. In the event of unforeseen circumstances, such as illness or emergencies, please contact us as soon as possible to discuss rescheduling or cancellation options. We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or need to make changes to your appointment, please don't hesitate to contact us. Thank you for choosing Pampered Pets for your dog grooming needs.